Help and advice

Straight answers, in plain English

New windows are something most people buy once or twice in a lifetime. These guides cover what we are asked most, without the sales talk.

Measuring6 min read

The brick-to-brick method, step by step, with the allowances fitters use and the mistakes to avoid.

Regulations7 min read

What the rules require on insulation, ventilation, safety glass and fire escape, and how compliance is certified.

Buying advice5 min read

What a third pane actually adds, what it costs you in weight and light, and when it is worth paying for.

Buying advice4 min read

What the rainbow label measures, how a rating differs from a U-value and which figure to compare.

Regulations4 min read

Why replacement windows now usually come with vents, how big they must be, and whether they let the cold in.

Care4 min read

Inside, outside or between the panes: where the water appears tells you what is going on and what to do.

Regulations6 min read

Permitted development limits, the Building Regulations exemption and what changes when you fit a solid roof.

Buying advice5 min read

Composite, uPVC or aluminium? Security ratings decoded, and the details that make a door a pleasure to live with.

Buying advice4 min read

Sightlines, colour, cost and lifespan compared, and which material suits which kind of house.

Care4 min read

Ten minutes twice a year keeps frames bright, locks smooth and seals working. Here is the routine.

Short on time?

Looking for a quick answer?

Our frequently asked questions cover quotes, lead times, installation and guarantees in a sentence or two each.

If your question is not covered here, ask. We are happy to give advice whether or not you buy from us.